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I am on google workspace and and need to make it so emails that go to one user (orders) also go to an additional email (Tony). How do I do this

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Answer

To set up email forwarding in Google Workspace so that emails sent to one user (e.g., "orders") also go to an additional email (e.g., "Tony"), you can follow these steps:

Option 1: Use Email Forwarding

  1. Sign in to Google Admin Console:

  2. Access Users:

    • From the Admin console Home page, click on "Users."

  3. Select the User:

    • Find and click on the user account for "orders."

  4. User Information:

    • Under the user's account, click on "User information."

  5. Email Forwarding:

    • Click on "Advanced settings."
    • Look for the "Email forwarding" section.
    • Click “Add a forwarding address” to input the email address for Tony.
    • Confirm the forwarding address if prompted.

  6. Save Changes:

    • Make sure to save the changes.

Option 2: Set Up a Group (if needed)

  1. Create a Group:

    • In the Admin console, go to "Groups."
    • Click on "Create Group."
    • Enter a Group name (e.g., "Order Notifications") and Group email (e.g., "[email protected]").
    • Add members to the group (including Tony's email).

  2. Set Group Email Settings:

    • After creating the group, ensure it is set to allow emails to be sent to the group.

  3. Redirect Emails:

    • You can also set a rule or filter in the user's Gmail settings to redirect emails sent to "orders" to the group.

Option 3: Use Gmail Filters (for the user "orders")

  1. Sign in to Gmail:

    • Log in to the Gmail account of the "orders" user.

  2. Create a Filter:

    • Click on the gear icon (Settings) in the top right corner and select "See all settings."
    • Go to the "Filters and Blocked Addresses" tab.
    • Click on "Create a new filter."

  3. Set Filter Criteria:

    • In the "To" field, enter "[email protected]" (or the user's email).
    • Click on "Create filter."

  4. Forward it to Tony:

    • Check the box next to "Forward it to" and choose Tony's email address from the dropdown list. (Make sure that Tony's email was added to the list of forwarding addresses beforehand.)
    • Click on "Create filter."

After you've set this up, any emails sent to the "orders" address should also be forwarded to "Tony's" email. If you encounter any issues, ensure that forwarding is enabled for the respective accounts and groups.

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